COVID-19 cancellation policy – book with peace of mind.

It is hard to know what to expect in the coming weeks and months, we get it. On the other hand, having something to look forward to is always nice. That’s why we have reshaped our booking options to give you the flexibility you need to book with peace of mind knowing that, if things don’t turn out exactly as planned, we can find a work around!

If in either Italy or your country of travel origin there are Government travel restrictions, you can cancel your booking free of charge.

Cancelled travel for pre-paid bookings will be awarded a voucher to the value of the booking with a 12-month validity to be used at a later date.

Government travel restrictions include:

- If (due to the COVID-19 pandemic), the Italian borders or the borders of your country of travel origin are officially closed on the travel date of the trip to Rome.

- If guests are obliged to complete a quarantine of seven days or more upon return from their trip to Rome.

- If guests are obliged to complete a quarantine of seven days or more upon arrival in Rome.

- If (due to the COVID-19 pvandemic), non-essential travel is formally prohibited in Rome or in the guest’s country of travel origin on the dates of the journey.

Welcome Back Cleanliness and Disinfection Protocols Please DO’s and please DON’Ts The A-Z of FYI’s

 

 

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